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Most Common Questions |
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Why should I buy from aicom.com?
We created aicom.com Online Shopping to provide you the
best solution for your international and domestic
telecommunication needs. We are your one-stop shopping and
your prepaid phone cards. You will find the most complete
selection of the finest phone cards and use them within
minutes after your payment. Moreover, we create
satisfaction for our customers. That's why we strive to
bring you high quality cards at reasonable prices.
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Is credit card transaction secure in aicom.com Online
Shopping?
We are using the most advance system & technology
- 128-bit encryption technology to ensure that all of your
personal information, including your credit card numbers,
is transferred securely. (To take advantage of our 128-bit
encryption, you may need to upgrade your browser to the
128-bit encryption version as well.)
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How do I receive my phone card PINs?
There are 2 different ways you could receive your pin after
payment.
1) After pressing the payment button to charge your credit
or debit card, the phone card pin will appear once credit
approval is given. Please print a copy for your record.
2) A notification email is automatically sent to your email
address. At any time, you could login to your account at Aicom.com to view a list of all the pins you have
purchased.
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Any after sales service if I purchase at aicom.com Online
Shopping?
Our main goal is your satisfaction. You can either email us
or call our N.A. Toll Free customer service hotline.
(Please refer to the prepaid card you purchased for service
details) In most cases problems are corrected by the next
business.
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What if I lost or forgot my phone card PINs?
All of your pins are listed in your personal account at Aicom.com section. Simply, login to your account, you
will be able to view the list.
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Am I able to use the prepaid phone cards outside Canada?
All the phone cards that we are selling online are able to
use in Canada & US. Some particular cards can also be used
in Hong Kong & Taiwan as well.
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How to become a aicom.com member?
The 1st time when you do online shopping with us, you will
be requested to register as our member. We will create a
personal account for you. All you transaction history (Date
of Purchase, Phone Card Pin #) will be saved there. To
become a aicom.com member, it is absolutely free.
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